upshot is the new product of etisal, it is the upgraded version of Etisal Dashboard.
app is for our clients to view their account performance.
- The App is integrated with Cisco, Genesys voice systems, CRM and QMS.
- The App can fit many projects with interactive filters.
- Now you can review account performance for any date.
- All required figures are available like (SL, AHT, ASA, Received and Answered Calls).
- You have more details for each figure if you want to go more deep.
- live queue performance for calls and quality.